WOODBANK TIMBER LAUNCH DYNAMIC NEW CUSTOMER FOCUSED WEBSITE
YEAR-ON-YEAR WOODBANK TIMBER TAKES SIGNIFICANT STEPS TOWARDS ITS COMMITMENT OF BECOMING THE UK’S MOST HIGHLY REGARDED IMPORTER AND DISTRIBUTOR OF QUALITY TIMBER FENCING MATERIAL. THE MEASURED APPROACH TO GROWTH AND ONGOING OBLIGATION TO CUSTOMER SERVICE AND PRODUCT QUALITY HAS REINFORCED WOODBANK TIMBER’S POSITION AS ONE OF THE MOST DYNAMIC COMPANIES IN THE INDUSTRY.
This vitality has manifested itself this year in the launch of the brand new Woodbank Timber website which went live at the end of March, it is already attracting a large volume of daily traffic.
Richard Greenaway the company’s Commercial Director explains, “Our new online platform has been developed to give the clearest representation of the highquality material we offer to the market. We are very proud and passionate about the products we deliver and the service we provide to the industry, and now we have a fantastic gateway into Woodbank Timber for people to explore, learn and share in our passion.” Woodbank’s Head of Sales, Adrian Howden adds, “Our SurePine™ brand has a strong presence on the site delivering detailed information on the technical advantages of the product as well as access to see the full extent of the expanding SurePine™ range, we also have invested heavily in our e-learning site for those wishing to discover more about all things timber. Our dedication to the industry runs deep, we have some exciting ideas and developments to add to the website in the future.”
The Woodbank site is indeed impressive with a huge amount of information, technical specifications, images and a very useful live online chat facility. As the fencing season takes flight and in the face of raw material shortages and price inflation, Woodbank Timber are well placed with healthy stocks of core material to service its ever-growing customer base. Richard continues, “The challenges of supply are ongoing; therefore, connectivity and communication lines are essential for quick answers, data flow and proactive discussion whether by way of traditional means or more modern forms of social media and live chat are key to successful service levels. At Woodbank Timber we want to ensure we are best positioned to offer clear, accurate and up-to-date information.”
Adrian concludes, “Working with a timber industry experienced web developer such as table59 was an invaluable decision, their web knowledge coupled with our passion for our company and industry has created something which will stretch and grow organically with our business for many years to come. The possibilities for customer interaction and service development are incredible and we are so thrilled to be in a position to enrich our online package on a rolling basis.”
It is evident each year why Woodbank Timber goes from strength to strength – SurePine™ is fast becoming the most trusted UC4 brand available in the UK market and their new exciting website with all of its features ensures that the underlying Woodbank Timber principals of quality and innovation continue to attract support from the industry.