DHF (Door & Hardware Federation) has announced the creation of a new Commercial Department, established to support the organisation’s on-going growth, and in particular, its training offering.

Marketing Manager, Patricia Sowsbery-Stevens, has been promoted to the post of Commercial Manager, and will oversee the new department’s development, with an emphasis on streamlining training course booking processes and delivering the very best service and value to its members.

With responsibility for overseeing both marketing and training functions, Patricia, who has worked at DHF for three years, will be tasked with taking the trade association’s training department ‘to the next level’, including offering online booking facilities for all training courses and ensuring that new entrants into the industry are presented with the opportunity to become proficient with the necessary accreditations, qualifications, such as NVQ, and CSCS cards.

DHF, established in 1897 and committed to raising standards, is renowned industry-wide as the ‘go to’ place for technical advice and training. Regarded as a ‘centre of excellence’ with an expert team of professionals that can provide help and support across all sectors, DHF’s distinguished training programmes provide delegates with a deeper understanding of legislation affecting supply, installation, maintenance and repair. To date, more than 2300 delegates have successfully completed one of its four training courses and earlier this month, DHF moved its head office premises to ‘The Barn’ at ‘Shuttington Fields Farm’, a larger office space with a state-of-the-art Training Academy, demonstrating its continued commitment to training.

“Training remains one of DHF’s biggest growth areas,” says Patricia. “The creation of a new Commercial Department will enable us to coordinate and restructure our training offering to ensure our programmes continue to provide both members and non-members with the support, technical expertise, information and knowledge they need to operate in their chosen sector, successfully and compliantly.”



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